Fitchburg pic from norfolk dedham group website

Fitchburg Mutual Insurance, a Spectrum of Services since 1825

My family has been in the insurance business since 1906 when my grandfather John Muller first opened Muller Insurance in a Hoboken storefront with his hand-painted name gracing the front door. Back then, John Muller provided a spectrum of services for his clients and one company Muller Insurance has maintained a relationship with all these years is Fitchburg Mutual Insurance, which has been insuring families and businesses in the Northeast since 1825. Muller Insurance has provided many of its clients with policies from Fitchburg Mutual Insurance because they offer a wide spectrum of insurance coverages for Auto, Business, Home and Umbrella — and they do it well!

Fitchburg Mutual is a member of The Norfolk & Dedham Group and is headquartered in Dedham, Massachusetts. It also has a branch office in Bridgewater, New Jersey. A.M BEST, a leading insurance industry authority assigns The Norfolk & Dedham Group an “A” Rating for excellence in the services it provides, including:

The Personal Auto policy which protects your family car at home and away; and the Commercial Auto policy which insures commercial vans, trucks and private passenger autos.

The Business policy which offers flexible, comprehensive package-policies for Retail, Service and Office operations that protect your building, business personal property, loss of income and liability; and Workers Compensation that provides medical benefits and loss of wages for your employees.

The Home & Umbrella policy: A Fitchburg Mutual Homeowners or Condominium Owners policy protects home, personal property and personal liability. When you add Umbrella Liability, you extend your auto and homeowner liability by up to $1 million.

Fitchburg Mutual offers Companion Policy Credits when you have multiple policies and unique pricing advantages that feature:

  • discount on BOTH your Home and Personal Auto policies
  • A discount on a Personal Auto Policy for a Business Package policy holder
  • A discount for individual condominium unit owners’ policies when Condo Associations insure with Fitchburg Mutual

Fitchburg Mutual also has a fast Local Claims Service so you can quickly repair or replace when the need is there and also provides fast and accurate settlement when you need it most. In many cases, Fitchburg Mutual sends a “Claims Van” straight to your home or business with an experienced claims representative offering immediate assistance.

At Muller Insurance, our licensed customer service representatives have the expertise to help you secure the coverage that best fits your needs with Fitchburg Mutual Insurance’s spectrum of services. Our customer service is highly-rated and many of our customers have long-running relationships with us (see our customer reviews at

It’s that kind of personalized service that my grandfather John Muller believed in back in 1906 and something we continue to stand by today.



About Roger J. Muller, Jr.

Overseeing Muller Insurance’s day-to-day operations and always improving how the company can better serve its clients, Roger J. Muller, Jr. is a Certified Professional Insurance Agent (CPIA) with 32 years experience in the insurance industry. He’s a travel agent, Certified Real Estate Appraiser (CREA), Certified Environmental Inspector (CEI), licensed Real Estate Broker and licensed Insurance Agent in the following states: New Jersey, New York, Pennsylvania, Connecticut, North Carolina, South Carolina, Florida, Maryland, Washington D.C., New Mexico, Arizona, Vermont, Ohio, Delaware, Maine, Georgia, Virginia and New Hampshire. Roger J. Muller, Jr. is a member of Sigma Xi, a lifetime member of the Hudson River Fishing Association, and Shriners-Salam Temple. A graduate of Ramapo College of New Jersey, Muller is a past board member of the Ramapo College Alumni. He has been a member of the Board of the Hoboken Chamber of Commerce since 2000 and served as Vice President in 2010.  He is a New Jersey Notary Public and a member of the Young Insurance Agents, NJ. He is a certified member of  the Hoboken Community Emergency Response Team (CERT) that responds to emergencies like building collapses, flooding and acts of terrorism.